Frequently asked questions

Do I need a wireless connection (Wi-Fi) in order to operate the StellarTrek?

You will need a wireless connection to do the initial setup of your device, including downloading the maps you want to install on your device.
Once the initial setup has been done, everything else on the StellarTrek can operate offline, including the more advanced AI powered features such as address recognition.
Please note that it is still recommended that you connect with your Wi-Fi occasionally, to allow GPS positioning data to be downloaded onto your device. While not absolutely necessary, this will help speed up GPS acquisition.
Wi-Fi is also required to update the system and the maps.

Which maps come preloaded on my StellarTrek?

The StellarTrek does not come with any preinstalled maps. Instead, upon first booting up the device, you will go through a setup wizard which will prompt you to install the maps you want to install.

How many maps can I install at once on my StellarTrek?

The maps on the StellarTrek are incredibly detailed. Map size can vary depending on the amount of data contained in your maps. Map size usually ranges from 1 Gb to 5 Gb. You can fit up to 18 to 20 Gb of maps on the StellarTrek.

How long does it take to download a map onto the StellarTrek?

This will depend on your Internet connection speed. A 2 Gb map will take 5 to 7 minutes to install on a 50 mbps connection, while it will take 2 to 3 minutes on a 200 mbps connection.

Can I preload the maps from a computer directly onto the StellarTrek?

It is not currently possible to do so. Maps have to be downloaded directly on the device via wireless.

Can I connect the StellarTrek to my computer to see its content?

Yes. The StellarTrek uses MTP (Media Transfer Protocol) to connect to a computer. This allows you to place or retrieve an exported landmark file, for example.

Can I import my landmark/routes from a Victor Reader Trek to a StellarTrek?

Absolutely! On your VR Trek, you can export your landmarks/routes to an SD card. You will then have to use a computer to retrieve the file from the SD card, then place it on your StellarTrek by connecting it to your computer. After that, you can go to the Settings menu, then using the right arrow until you get to the item Landmark and routes, then press Confirm. Then using the right arrow, go to Import Landmarks and routes.

Can landmarks be renamed after recording them? What about by text?

Yes, you can rename a landmark after recording it by either re-recording a new voice entry, or using text which will be read by the TTS engine. It can be done by accessing the Settings menu, then using the right arrow to go to Landmarks and routes, and then Landmark management.

What can you do with the Voice button?

The StellarTrek supports voice recognition for address entry. While you are in an address entry field, you can press the Voice button and dictate your address.
Note that at the moment, the StellarTrek does not have natural language support, and is limited to address entry.

What kind of headsets are supported with the StellarTrek?

There are three kinds of headsets you can use with the StellarTrek.

  • Wired, using the 3.5mm headphone jack
  • Bluetooth
  • USB-C

Note that it is not recommended to use in-ear or over-the-ear headphones while navigating as it would prevent you from hearing your environment. We recommend using bone conduction headphones such as Aftershokz.

Can I use a physical keyboard on the StellarTrek?

You can connect a Bluetooth keyboard on the StellarTrek and use it to enter data, including addresses and landmark names.

What happens with the pictures that I take on my StellarTrek?

The images taken, whether it’s in Address Detection mode, Quick Reading or Detailed Reading, are not stored on your StellarTrek or anywhere else.

Can the shutter sound be turned off when taking pictures?

Yes, the shutter can be replaced by a vibration. To do so, enter the Settings menu, then go to the System menu, then Feedback & Announcements. The item Shutter Sound can be changed to vibrate.

Can I change the voices without having to reset the device?

Yes! You can access the Settings menu, then use the right arrow to access the item Voices and press Confirm. You can change the System voice, the Navigation voice and the Reading voice.

Can I set a destination in a different map that the one I’m in currently?

Yes, it is possible to set a destination that is located in a different map than the point of origin.