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  • Blindness
    • Victor Reader Talking Book Players (Stream & Stratus)
    • Brailliant Braille Displays
    • BrailleNote Touch Notetaker
    • Victor Reader Trek Talking GPS
    • Braille Printers & Embossers
    • Computer Aids
    • Reading Aids
    • Headphones
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    • Extended Warranties
  • Low vision
    • Reading Aids (electronic magnifiers)
    • Prodigi Digital Vision Assistant
    • explorē Handheld Video Magnifiers
    • Victor Reader Talking Book Players (Stream & Stratus)
    • Computer Aids
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    • Connect 12 New Generation
    • SmartView 360
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  • Blindness
    • Victor Reader Talking Book Players (Stream & Stratus)
    • Brailliant Braille Displays
    • BrailleNote Touch Notetaker
    • Victor Reader Trek Talking GPS
    • Braille Printers & Embossers
    • Computer Aids
    • Reading Aids
    • Headphones
    • Accessories
    • Extended Warranties
  • Low vision
    • Reading Aids (electronic magnifiers)
    • Prodigi Digital Vision Assistant
    • explorē Handheld Video Magnifiers
    • Victor Reader Talking Book Players (Stream & Stratus)
    • Mobility Aids
    • Computer Aids
    • Headphones
    • Accessories
    • Extended Warranties
  • Support
    • BrailleNote Touch
    • BrailleNote Apex
    • BrailleNote
    • Brailliant BI, Brailliant and BrailleConnect
    • Enabling Technologies Embossers
    • Explorē
    • HumanWare Communicator
    • HumanWare Companion
    • Mountbatten
    • Prodigi
    • Prodigi Connect 12
    • Connect 12 New Generation
    • SmartView 360
    • SmartView Versa
    • SmartView Synergy
    • Trekker Breeze
    • Victor Reader Trek
    • Victor Reader Stratus
    • Victor Reader Stream New Generation
    • ViewPlus
    • Other Products
    • Useful Links
  • About us/News
    • News
    • Conferences and Exhibitions
    • Our offices
    • Testimonials
    • Achievements
    • Company profile
    • Careers
    • Board of directors

Support

Owning any technology product can bring up a wide range of questions. We have answers to the most common issues here, arranged by product.

Support section

  • BrailleNote Touch
  • BrailleNote Apex
  • Brailliant BI, Brailliant
  • Enabling Technologies Embossers
  • explore
  • HumanWare Communicator
  • HumanWare Companion
  • Mountbatten
  • Prodigi
  • Prodigi Connect 12
  • Connect 12 New Generation
  • SmartView 360
  • SmartView Versa
  • SmartView Synergy
  • DeafBlind Communicator
  • Trekker Breeze
  • Victor Reader Trek
  • Victor Reader Stratus
  • Victor Reader Stream New Generation
  • Other Products
  • Useful Links

BrailleNote Touch support and training program

Online Training Wizard

Troubleshooting

Audio Tutorials

Video Tutorials

Documentation

User Recommended Apps

Recommended Apps Form

Using your BrailleNote Touch as a braille display  

Embossing guide with new Bluetooth Enhancement on Embossers

  • The Braille Challenge
  • Daisy
  • THe Vision Council
  • a partner company of Essilor - seeing the world better.
Humanware

For over 25 years, HumanWare's inspirational vision has resulted in a range of highly intuitive and intelligent solutions that empower people who are blind or with low vision by giving them the independence to participate effectively within a sighted world.

Learn more  -  Careers

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