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  • Home
  • Blindness
    • Victor Reader Talking Book Players (Stream & Stratus)
    • Brailliant Braille Displays
    • BrailleNote Touch Notetaker
    • Victor Reader Trek Talking GPS
    • Braille Printers & Embossers
    • Computer Aids
    • Reading Aids
    • Headphones
    • Accessories
    • Extended Warranties
  • Low vision
    • Reveal 16 digital magnifiers
    • Reading Aids (electronic magnifiers)
    • Prodigi Digital Vision Assistant
    • explorē Handheld Video Magnifiers
    • Victor Reader Talking Book Players (Stream & Stratus)
    • Computer Aids
    • Headphones
    • Accessories
    • Extended Warranties
  • Support
    • BrailleNote Touch Plus
    • BrailleNote Touch
    • BrailleNote Apex
    • Brailliant BI
    • Enabling Technologies Embossers
    • Explorē
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    • HumanWare Companion
    • Mountbatten
    • Prodigi
    • Prodigi Connect 12
    • Reveal 16
    • Reveal 16i
    • Connect 12 New Generation
    • SmartView 360
    • SmartView Versa
    • SmartView Synergy
    • Trekker Breeze
    • Victor Reader Trek
    • Victor Reader Stratus
    • Victor Reader Stream New Generation
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  • Resources
    • What is low vision
    • Low vision resource guide
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  • Blindness
    • Victor Reader Talking Book Players (Stream & Stratus)
    • Brailliant Braille Displays
    • BrailleNote Touch Notetaker
    • Victor Reader Trek Talking GPS
    • Braille Printers & Embossers
    • Computer Aids
    • Reading Aids
    • Headphones
    • Accessories
    • Extended Warranties
  • Low vision
    • Reading Aids (electronic magnifiers)
    • Prodigi Digital Vision Assistant
    • explorē Handheld Video Magnifiers
    • Victor Reader Talking Book Players (Stream & Stratus)
    • Mobility Aids
    • Computer Aids
    • Headphones
    • Accessories
    • Extended Warranties
  • Support
    • BrailleNote Touch Plus
    • BrailleNote Touch
    • BrailleNote Apex
    • BrailleNote
    • Brailliant BI, Brailliant and BrailleConnect
    • Enabling Technologies Embossers
    • Explorē
    • HumanWare Communicator
    • HumanWare Companion
    • Mountbatten
    • Prodigi
    • Prodigi Connect 12
    • Reveal 16
    • Reveal 16i
    • Connect 12 New Generation
    • SmartView 360
    • SmartView Versa
    • SmartView Synergy
    • Trekker Breeze
    • Victor Reader Trek
    • Victor Reader Stratus
    • Victor Reader Stream New Generation
    • ViewPlus
    • Other Products
    • Useful Links
  • About us/News
    • News
    • Conferences and Exhibitions
    • Our offices
    • Testimonials
    • Achievements
    • Company profile
    • Careers
    • Board of directors

Support

Owning any technology product can bring up a wide range of questions. We have answers to the most common issues here, arranged by product.

Support section

  • HumanWare Live Webinar Series
  • BrailleNote Touch Plus
  • BrailleNote Touch
  • BrailleNote Apex
  • Brailliant BI, Brailliant
  • Enabling Technologies Embossers
  • explore
  • HumanWare Communicator
  • HumanWare Companion
  • Mountbatten
  • Prodigi
  • Prodigi Connect 12
  • Reveal 16
  • Reveal 16i
  • Connect 12 New Generation
  • SmartView 360
  • SmartView Versa
  • SmartView Synergy
  • DeafBlind Communicator
  • Trekker Breeze
  • Victor Reader Trek
  • Victor Reader Stratus
  • Victor Reader Stream New Generation
  • Other Products
  • Useful Links

BrailleNote Touch support and training program

Getting Started Guide

Command Summary

Online Training Wizard

Troubleshooting

Audio Tutorials

Video Tutorials

Documentation

User Recommended Apps

Recommended Apps Form

Using your BrailleNote Touch as a braille display  

 

  • The Braille Challenge
  • Daisy
  • THe Vision Council
  • a partner company of Essilor - seeing the world better.
Humanware

For over 30 years, HumanWare's inspirational vision has resulted in a range of highly intuitive and intelligent solutions that empower people who are blind or with low vision by giving them the independence to participate effectively within a sighted world.

Learn more  -  Careers

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